You have 60 days from the date of purchase to request a return of Creator OS, for any reason.
Returns are handled through your Digistore24 customer portal — the link is in your order confirmation email. Digistore24 is the reseller of this product and processes the payment, so it also processes the return. You can also message @warrenh and I'll point you at the right place.
Once a return is approved, the full purchase price is refunded to your original payment method. Digistore24 confirms the refund by email.
Creator OS is a digital product delivered immediately after purchase. Where consumer law gives you a right of withdrawal for digital content, that right can end once delivery has begun with your consent — which is why checkout asks you to confirm immediate access.
The 60-day period above is offered in addition to any statutory rights you have. It does not reduce or replace them.
Questions about a specific order: reply to your Digistore24 order email, or use the contact option in the customer portal.
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